Activity

Matthew Almon Roth says:

We’ve seen an increase in users having trouble logging into their accounts. We’d like to get to the bottom of the issues and we need your help.

Please comment in this thread ONLY once and please include the relevant information below. We don’t need a long thread of comments that are not directly related to your account and your issue.

Please note: DO NOT share any personal information on this public forum, such as email address, phone number, etc.

1. Let us know the URL for your Flickr account (e.g. http://www.flickr.com/photos/matthewalmonroth/ or http://www.flickr.com/photos/98089007@N00
2. If your issue is multiple accounts, please include links to the accounts in question.
3. If your issue is multiple accounts, please explain the various steps you took to get to this state. Please also indicate if you think you were logged in to any other Yahoo property (such as Yahoo Mail) on the same browser when this happened.
4. If your issue is multiple accounts, please let us know if you have multiple Yahoo accounts that you may access (but DO NOT share those Yahoo IDs in this public forum)
5. Please let us know if you got a message saying your Yahoo ID has been recycled due to inactivity.
6. Please let us know if you have password or login issues and whether or not you’ve tried the automatic password helper here: edit.yahoo.com/forgotroot/
7. Have you already tried contacting Customer Care by email? If so, please indicate when. Please also include your case number if you have gotten a response.

We’ll try to work through these cases in order. If we have a lot of responses, it will take time, but we’re committed to getting to the root of the problem. We appreciate your help and patience.

thanks,
Matthew Roth

Can you log in and do this?