digital product policy

We developed our digital product policy to help you understand our commitment to you and your responsibilities when you purchase digital products from Oliver + S.

When you complete your order, we immediately provide you with a unique link to download your pattern. You can start the download from the sales receipt page on our website or through the email sent to the Bill To address you provide on your order.

It is your responsibility to download and save the file to your computer for printing and future access. Once you have downloaded and saved your item, the safekeeping of that file is up to you.

We provide you with the opportunity to download and save your file up to 20 times. If the link to download the file is used more than 20 times, it will be suspended and you will be asked to contact us to reinstate it.