Welcome to oliver + s

Site Info

Where did the name Oliver + S come from?
Oliver is a playmate of Liesl’s daughter, S. S is a nickname for the infamous Kiddo, who is also known as Dr. S, Tsia, Little, and a number of other affectionate diminutives that preserve her privacy.
How do you treat my personal information?
Like we would want our own treated, of course. We provide a secure shopping environment that makes use of industry-standard SSL (Secure Sockets Layer) technology. All personal data is stored in password protected locations and is accessible only to staff with a business need to view the information.
Do you have a privacy policy?
Yes. If you're interested in the details, you may review it.

What are your shipping and handling charges?
We hate paying shipping and handling charges, too, so we do everything we can to keep these costs down. Charges are based on the number of items ordered and the country to which the order is shipped. For details, see our shipping and handling schedule.
How do you ship orders?
All web site orders ship via US Postal Service or UPS. Orders of eight or fewer patterns shipping to addresses in the United States ship either First Class or Priority Mail. Orders of more than eight patterns shipping to addresses in the United States ship via UPS. Orders going outside the United States ship First Class Mail International or Priority Mail International. Allow seven days for delivery to US addresses. Due to customs inspections in the country of receipt, more time may be required for delivery to addresses outside the United States.
When do you ship orders?
Orders are usually shipped within one business day. You will receive an email with a tracking number for your package once your order ships.
What is your return policy?
If you bought an Oliver + S pattern from a retailer, please contact the store for its return policy. Patterns purchased on the web site may be returned within 30 days if accompanied by the sales receipt and if the pattern has not been opened. (Sorry, patterns are like toothpaste. Once they’re out of the tube there’s no getting them back in.) Contact us for more information about returns.

Why paper dolls?
Who doesn’t love paper dolls? We thought they would be an innovative yet traditional way to show the designs and to make the packaging fun, and the response to them has been amazing! We plan to release new dolls on a regular basis, so be sure to watch for them.
How can I get copies of the paper dolls?
Every pattern ships with a five-inch-high paper doll and outfit.
Who creates your paper dolls?
Our paper dolls are illustrated by Dan Andreasen, a wonderful artist who is represented by Shannon Associates.

Can I download images from your web site to display in my store or on my web site?
We are happy to share our images for promotional purposes. Please contact us for specific information and for high-resolution images, if desired.

May I make and sell items from your patterns?
We are pleased to have launched the first program in the industry that allows boutique sewers to use our patterns for making and selling individual garments. Details of this innovative program are available in the boutique sewer program section of the website.