digital product policy

For Orders Placed Prior to June 22, 2013

We developed our digital product policy to help you understand our commitment to you and your responsibilities when you purchase digital products from Oliver + S.

When you complete your order, we immediately provide you with a unique URL to download your item. You can start the download from the sales receipt page on our website or through the email sent to the Bill To address you provide on your order.

This link will be valid for seven days. After seven days, the link will expire and will no longer allow downloads of the file.

It is your responsibility to promptly download and save the file to your computer. Once you have downloaded and saved your item, the safekeeping of that file is up to you. We cannot provide new download links after your link has expired.

Backing up your files is important, and not enough people do it. We use (and strongly recommend) Backblaze. You set it up and forget about it. But if you should lose your data some day, Backblaze has you covered. It has saved our bacon on more than one occasion.